Two days in row part 1

I got into work yesterday about 06:10 and the night turn supervisor wasn't in the office, and the office was being baby-sat by a CSA. On of our trains was stuck in the sidings and then the signals went down. I quickly put my bike away and got changed so my colleague could go home. Eventually we get that sorted out, so then the priority lay in getting the kettle on for the morning boost of caffeine. After about 40 minutes or so, I am about to head to the DSM's office for my 6 monthly P&D (performance & Development) interview, when the other supervisor calls me on the radio to inform me that Acton Town had lost complete signal control and that everything in or out of Acton was suspended. I remain on the platform and start to detrain whatever trains were in the area, and start assisting customers with their alternative routes. Loads & loads of complaints but not too much abuse for once. I felt sorry for the Heathrow customers who either had to take 2 buses or change at Paddington and get the Heathrow Connect which were accepting our tickets at the time. Eventually the powers that be decided to put in a free special taxi for heather customers from another station which did alleviate some of the pressure. I was unable to get a break, so I had to claim 30 minutes overtime instead.