Was expecting a quiet day today as I was supposed to be on a spare duty. Got into work and was told about an earlier derailment of an engineering train so the Piccadilly line was suspended. Spent the first 4 hours of my duty on the platform assisting my staff in detraining trains and explaining to hundreds of customers alternate routes to their destinations. This would have been easier if people took of their headphones. I was then about to commence my meal break when we were informed about a one under at a neighbouring station so I went down to the next station to assist. Unfortunately the person was pronounced extinct and it took a while for the ERU and the police to hand the track back to us.
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